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Customer Service

Thank you for shopping with Greenshops. Please review the following information to help assist you with the ordering process.

Shipping & Delivery

Please refer to our shipping policy to see detailed shipping instructions. Once your item is shipped you will receive a UPS or USPS tracking number for your reference. Please view the UPS website at www.ups.com or the USPS website www.usps.com to track your order.

Privacy & Security

Please refer to our Privacy Policy by clicking here.

Returns & Replacements

Please refer to our detailed Return Policy by clicking here.

Ordering

At Greenshops, exceptional customer service is our top priority. After placing an order through our shopping cart system, you will instantly receive an invoice that you know your order went through. We promptly inform you on your items status and if an item in on back order, we will immediately update your account and give you a delivery date. You will have the option of canceling your item for a full refund or waiting until the item becomes available. You will then receive another status update when your product ships, along with a tracking number for your reference.

Payment, Pricing & Promotions

We accept the following credit cards for payment, VISA, Mastercard and American Express. We have also just added Google Checkout for your convenience.

Viewing Orders

As a registered customer with Greenshops you have the ability to log-in to your account and view your past orders, current orders, shopping cart, wish list, registry, etc. Pleasea click here to log-in. You also have the ability to change any of your current account information.

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